Job details for
Platform Infrastructure Engineer

Job Description

We are seeking highly collaborative, creative and intellectually curious Reliability Engineers who obsess about quality, availability and performance and ensure that our Cloud platform and products meet the demands of our digital customers today and in the future. Successful candidates will be proficient at a variety of observability technologies, including performance monitoring and tuning, automation of observability tooling while helping mature and improve our problem solving and reporting functions.   

Basic Qualifications 

 5+ years of professional experience in Reliability Engineering, Linux Systems Administration, DevOps, or Infrastructure Engineering

 Experience in finding and fixing critical, customer facing production issues

 Understanding of industry standards for building services in Cloud environments

 Proficient with modern scripting languages (Python and Shell)

 Passionate about measurement, observability and early detection of issues

 Willing to be part of a 24/7 on-call rotation

 Composed urgency in stressful situations is critical

 Strong interpersonal skills

 Bachelor or Master’s degree in Computer Science, Information Technology 

 3+ years in building and managing cloud operations and monitoring tooling such as Splunk, AppDynamics, PagerDuty, Prometheus etc. 

Additional responsibilities & expectations include: 

 On-going production operations of our product's public cloud hosted infrastructure across the entire stack

 Provide leadership in reducing and resolving production incidents by identifying preventative controls and driving proactive efforts

 Looking for opportunities to improve all operations processes

 Tracking system uptime and promotes continuously increasing release velocity

 Champion the creation and use of self-service tooling in support of the Cloud Engineering team

 Remain at the forefront of technology innovation and helps with the discovery and adoption of advanced cloud capabilities

 You are energetic, self-directed and self-motivated, able to build and sustain long-term relationships across a multitude of stakeholders in a fast paced, multi-directional work environment

 You possess exceptional analytical skills, able to apply expertise to drive complex, technical and highly  commercial solutions 

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