Job details for
Contractor, Hardware/Operating System Technician

Contractor, Hardware/Operating System Technician

Job Info

Category: Operations/Support
Company Description: Leading global provider of data, news and analytics
Salary: Highly Competitive, Depending on Experience
Position Type: Contract
Job Number: 10450

Job Description

Are you a strong problem solver ready to tackle real-world, real time, technical challenges? Are you intrigued by large scale servers, network hardware and operating systems? Are you passionate about team-work and partnering with a high performing group? If so, keep reading.

Our data centers serve the dynamic, market driven work load of our global customers via many thousands of servers, network devices and connections. You will add compute capacity to match customer demand, oversee all facets of equipment installation and cable planning. You will be responsible for the quality of the data center service at all times. You will monitor, assess, respond and escalate issues in order to maintain infrastructure reliability and resilience. You will follow, create and improve maintenance and troubleshooting processes. You will drive data center stability through awareness, focus and collaboration. This role is a rich opportunity to support data center stability while building broad operational skills. Awareness, focus and collaboration are needed in this role along with a desire for continuous learning and diligence.


We'll trust you to:

  •  Learn and understand the data center site in order to manage events that put our critical systems at risk
  •  Organize people, communication and knowledge to support problem follow-up and data center activity
  •  Perform activity impact and risk assessment along with service notification at the appropriate level of awareness
  •  Maintain accuracy of documentation and recorded details of physical assets and connections
  •  Detect, investigate, and drive operating system issues affecting production equipment availability
  •  Perform hardware level activity including investigation, maintenance and repair of server, network components and data cabling
  •  Develop familiarity with the critical systems at each data center in order to provide a high level response and escalation

You'll need to have:

  •  Linux/unix knowledge sufficient to identify and interrogate system hardware, review system logs, report on file systems, and manipulate files
  •  Ability to prioritize work including active data center service and projects in flight
  •  Knowledge of Layer2 and 3 network concepts
  •  Desire to learn and take ownership of personal development
  •  Passion for educating others and improving our team capabilities
  •  The ability to communicate timely and concise information to various teams throughout Engineering at the appropriate level of detail
  •  The ability to perform physical activities including walking, lifting, and climbing a ladder

We'd love to see:

  •  Desire to lead people, projects and problem investigation
  •  Eagerness to remediate issues in the physical space including airflow, power alarms, equipment serviceability, and cabling
  •  Hands-on experience replacing server and network hardware
  •  Familiarity with reporting tools including Grafana and Splunk
  •  Awareness and some exposure to programming or scripting
  •  Networking experience with sound knowledge of Cisco IOS and JunOS



Andiamo is an Equal Opportunity Employer

Andiamo provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Andiamo complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

All qualified candidates are encouraged to apply by submitting their resume as an MS word document including a cover letter with a summary of relevant qualifications, highlighting clearly any special or relevant experience.
Jake  Silverstein

Jake Silverstein

Account Manager & Technology Recruiter

Contact Recruiter

17 State Street, 8th floor
New York, New York 10004

Please Note: All inquiries will be treated with the utmost confidentiality. Your resume will not be submitted to any client company without your prior knowledge and consent.

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