Job details for
Staff Application Operations Engineer – Dev Ops

Staff Application Operations Engineer – Dev Ops

Job Info

Category: Software Engineering
Company Description: General Electric's DIgital Wing
Salary: Highly Competitive, Depending on Experience
Position Type: Client Services
Location:
Job Number: 10287

Job Description

Role Summary:

GE is building operations teams focused on performance and availability of Identity and Access Management services consumed by all business segments. These teams are composed of highly talented individuals obsessively focused with availability through operational excellence. The ideal individual is relentlessly technical, passionate for automating everything and totally committed to delivering amazing customer experiences.Essential Responsibilities:GE is building operations teams focused on performance and availability of Identity and Access Management services consumed by all business segments. These teams are composed of highly talented individuals obsessively focused with availability through operational excellence. The ideal individual is relentlessly technical, passionate for automating everything and totally committed to delivering amazing customer experiences. The ideal candidate must demonstrate a history of advanced hands on technical experience managing complex environments, leading support efforts across multiple disciplines and troubleshooting around Single Sign On solutions such as OIDC, SAML and Web SSO

Essential Responsibilities:

  • Act as a subject matter expert for GE’s Directory Services and Single Sign on product stacks.
  • Lead all Service Delivery efforts during incidents/outages impacting applications, ensuring process adherence, root cause analysis, and resolution within agreed to SLA’s.
  • Provide technical coaching and direction to more junior teammates.
  • Quickly respond and resolve critical service outages severely impacting consumers.
  • Assist in establishment of performance baseline, capacity thresholds, correlate events, and define monitoring/alerting criteria
  • Assist in developing automated solutions to address potential problems before they result in a service interruption.
  • Available 24x7 to lead critical issue/problem resolution to complex problems where analysis requires in-depth evaluation with imaginative and innovative troubleshooting and experimentation.Qualifications/Requirements:

    Basic Qualifications:

  • Bachelor's degree in Computer Science, Information Management, similar STEM degree, or equivalent practical experience.
  • Minimum 5 years IT experience in enterprise-wide deployments.
  • Minimum 2 years of experience with Access Management technologies (e.g. Single Sign-On, Federation, Directory Services, SAML, Virtual Directories, etc.

    Eligibility Requirements:

  • Legal authorization to work in the US is required. GE may agree to sponsor an individual for an employment visa now or in the future if there is a shortage of individuals with particular skills.Desired Characteristics:Obsessive about uptime, availability and reliability while being proactive about everything
  • Demonstrated experience with CA SiteMinder, SAML, OAuth, OpenID Connect, AJAX, Java, JSP, HTML, J2EE, SOAP, XML, Ping solutions, Virtual Directories, LDAP.
  • Demonstrated experience deploying, consolidating, tuning, and/or troubleshooting LDAP directories.
  • System administrator experience in a Unix/Linux environment, familiar with scripting, tuning, configuring, and troubleshooting application and OS parameters.
  • Experience with multi-factor authentication (e.g. RSA SecurID, RADIUS), Smart Card, and/or PKI solutions.
  • Experience with meta directory technologies.
  • Demonstrated Hands On Experience Developing Solutions with Cloud Orchestration Tools (Terraform, Chef, Puppet, Salt, etc.)
  • Demonstrated customer focus – evaluates decisions through the eyes of the customer; builds strong customer relationships; creates processes with customer viewpoint; partners with customers to help shape their future initiatives.
  • Strong analytical and strong problem solving skills - communicates in a clear and succinct manner and effectively evaluates information/data to make decisions; anticipates obstacles and develops plans to resolve; creates actionable strategies and operational plans.
  • Change oriented – actively generates process improvements; champions and drives change initiatives; confronts difficult circumstances in creative ways, balances multiple and competing priorities and executes accordingly

    About Us:

    GE is the world’s Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.

    At GE Digital, we are creating technology and solutions to enable social, mobile, analytical and cloud capabilities for the Industrial Internet. The Industrial Internet is an open, global network that connects people, data and machines. It’s about making infrastructure more intelligent and advancing the industries critical to the world we live in. At GE, we believe it’s about the future of industry—energy, healthcare, transportation, manufacturing. It’s about making the world work better. GE is transforming itself to become the world's premier digital industrial company, executing critical outcomes for our customers. Explore how you can drive greater asset reliability, lower operating costs, reduce risk and accelerate operational performance with our Predix platform and software solutions.GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

    Locations:

    United States; Georgia, Ohio, Virginia; Glen Allen, Cincinatti

    GE will only employ those who are legally authorized to work in the United States for this opening.

  • Andiamo is an Equal Opportunity Employer

    Andiamo provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Andiamo complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

    All qualified candidates are encouraged to apply by submitting their resume as an MS word document including a cover letter with a summary of relevant qualifications, highlighting clearly any special or relevant experience.
    Tim  Gleeson

    Tim Gleeson

    Technology Recruiter & Account Manager

    Contact Recruiter

    tim.gleeson@andiamogo.com

    Andiamo
    17 State Street, 8th floor
    New York, New York 10004

    Please Note: All inquiries will be treated with the utmost confidentiality. Your resume will not be submitted to any client company without your prior knowledge and consent.

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